Information Technology Services


The Information Technology Services team looks forward to supporting students, faculty and staff as they begin their Framingham State experience. ITS provides a range of help and support to enable you to make the most of our extensive IT resources during your time at Framingham State University.

We are happy to provide IT support by phone, email, online or in person. ITS is always exploring and testing new technology to help members of the Framingham State community in their day-to-day learning and work environments.

Please view the links below for students or faculty and staff members to get acquainted with ITS at Framingham State. We look forward to seeing you on campus.

  • Students

    Are you considering taking classes at FSU? 

    Click here to view information about technology that is available to you on campus, and technology requirements to know when you come to campus.

  • Faculty & Staff Members

    Are you considering a career at FSU or are already hired?

    Click here to view technology resources that are available to you as an employee.

  • IT Self-Service Portal

    View our service catalog, search for questions in our Knowledge Base, or if you are an existing student or employee, submit an incident or request.

About Us

Our mission is to help Framingham State University be a productive and enjoyable place to learn, teach and work by adding value as a resourceful, responsive and competent information technology services organization.

Our professional staff and student workers pursue the fulfillment of this mission every day by collaborating with others to provide the support and infrastructure necessary for the alignment, integration and advancement of information management and technology applications within Framingham State’s academic programs, student services and university operations.

We continually strive to work together in ways that contribute toward measurable improvements in how we perform, and how we are perceived, as a unified service organization. Our “In-IT-Together” initiative represents our commitment to continuous improvement, which is built on the foundation of a best practice service management framework and used to unify the people, processes and systems to render cohesive information technology services.